Contact Us
Our teams are here to help.
Contact Sales
Evaluating our products and need advice before you buy?
Contact Support
Already using our products and experiencing technical issues?
General Questions
Questions about the company and partnerships.
Email Us
We’ll get back to you within an hour.
Our Support Model: Direct Access, Zero Gatekeepers
We don’t believe in automated phone trees, outsourced call centers, or support tickets handled by people who have never actually used our software. Because we keep Taramala lean and focused, our support model is built on direct, expert access.
When you need help, you don’t get a chatbot—you get a dedicated support expert who knows Taramala inside and out.
-
The Best Support is a Product That Works: We invest heavily in our technology so that the software is intuitive and rock-solid from day one. You won’t need to contact us often.
-
Email & Zoom Support: When you do have a question, you can reach us via email for a quick response, or hop on a direct Zoom call with our product expert to share your screen and solve the issue in minutes.
-
Available Across Time Zones (6 AM – 9 PM EST): Yoga studios don’t run on standard 9-to-5 corporate hours, so neither do we. Whether you are checking in early-morning practitioners or closing down after the final evening class, our support window covers your day.
By replacing a massive, expensive customer service department with a single, highly efficient product expert, we eliminate the corporate overhead—and we pass those massive savings directly on to your studio’s bottom line.